CROWN has set up a National Refurbishment Centre in Sydney to assist businesses who cannot justify the purchase of new lift trucks and to ensure its brand of used lift trucks are technically and mechanically safe and reliable.
Crown deliberately stepped into this area of the market because its research showed that far too many companies possessed used lift trucks of various brands that were purchased at a standard below what is considered acceptable.
The used lift truck industry is much like the automobile market, where there appears to be no consistency or regulations that a used vehicle must meet before being sold as a second hand unit.
However, a used lift truck in poor condition can easily result in a workplace fatality and the ramifications of this can be immense.
At the National Refurbishment Centre, a 'Refurbishment Checklist' is used on all Crown units to ensure consistency in the service provided across their brand. This completed checklist is provided to all new owners.
Only Crown certified Integrity Parts are used in Crown equipment and the company has conducted exhaustive testing to show their components provide an extensive increase in life, reduced running costs and increase in productivity.
Crown's National Refurbishment Centre has more than 1800m2 of factory space including a dedicated workshop with 10 bays to refurbish all types and models of lift trucks. It includes modern facilities for welding, painting and steam cleaning.
The centre is staffed by eight technicians with more than 35 years of combined lift truck experience. All have been trained in-house by Crown certified trainers.
A 2500m2 Crown Spare Parts hub in Smithfield, Sydney, which incorporates the ‘One Source’ division to supply all non-Crown parts, backs the refurbishment centre.
A gas certification is provided on refurbished IC trucks stating that the gas system has been checked and meets Australian Standards.
All internal combustion truck owners receive an IC Smart Log Book with every refurbished vehicle to reflect the current status of the unit.
All trucks are serviced using the latest technology. Laptops enable downloading of the current mechanical status of the machine and a gas analyser assesses the condition of the engine.
Crown's National Refurbishment Centre’s products and latest units are highlighted in a catalogue of its machines on the following website: www.crownsecondhand.com.au.