SNP Security, one of the largest privately-owned security enterprises in Australasia is implementing the proven workforce management solution from ComOps .
A leading provider of workforce management solutions, ComOps has won the contract to provide its workforce management solution to optimise SNP Security’s workforce.
SNP Security’s 3500+ employees and contractors work at a variety of client sites nationwide including airports, retail shopping malls, hospitals and educational institutions as well as at critical infrastructure, government agencies and in private and public sector property management.
Unique capabilities and services enabled by ComOps Microster workforce management software will address the needs of SNP Security’s vast workforce, providing the organisation with the flexibility to quickly plan and allocate employees for day-to-day operations as well as support long term forecasting of resources based on changing demands.
Key capabilities of the Microster solution include automating timesheets, allocating available shifts based on skills, cost and suitability, and managing labour costs through web based self-service and mobility modules. SNP employees can access their shifts via mobile devices, view available shifts, and bid for leave and shifts with approvals signed off via an automated workflow.
Microster will provide SNP Security management an audit trail on all rostered hours in accordance with relevant industrial awards and enterprise agreements.
Microster’s ability to allocate resources will assist SNP Security to cater for demand, record profitability of day-to-day operations and ultimately provide the organisation's customers with a cost effective and quality service.
The Microster solution can also seamlessly interface with multiple core systems such as SNP Security’s Chris 21 payroll and HR software as well as Microsoft Dynamics general ledger systems, enabling the organisation to automate customer invoicing through accurate real-time capture of data.