Document automation software solutions from Cincom Systems
Interactive document creation eliminates the manual steps and interfacing needed when creating personalised insurance documents between multiple applications. The greater the volume of correspondence, the greater the inefficiencies and costs may be multiplied.
In a one-hour recorded webinar moderated by Insurance & Technology’s Senior Editor, Anthony O’Donnell, titled interactive document creation: leveraging customer interaction to create accurate, personalized documents on the fly, Lori Gelter of Cincom Systems and analyst Jeff Goldberg of Celent discuss how to deliver greater personalisation and accuracy through the use of interactive document creation, enabling customer service representatives to generate documents while interacting with customers over the phone.
Specifically, the following things can be learnt:
- How interactive document creation helps solve the top five issues insurance CIOs face
- How to leverage customer interaction for maximum value
- How to improve accuracy while simultaneously delivering enhanced personalization
- How to efficiently manage compliance challenges
- How to improve customer loyalty
- How to simplify document generation and modification
- The document-creation success of Molina Healthcare and Wisconsin Physicians Service Insurance
Document automation software solutions are available from Cincom Systems .
16-Jun-2008