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Application support services available from CNC Design

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CNC Design  serve machines from the initial idea and concept through operation to retrofitting. CNC Design offer spare parts and complete repairs. Innovative service concepts for machines offer potential for optimising life cycle costs. The cost-savings potential is not in the procurement price for new machines and systems, but in the development, engineering and operating costs.

The CNC Design portfolio encompasses the complete automation environment, from drive technology to machine control systems, including software systems and mechanical components and modules. CNC Design apply ideas and user-specific machine concepts hand in hand with the machinery OEMs. CNC Design accompany customers on their projects, on-site, from the initial planning through commissioning and from the original idea up to the operational machine.

Application support includes the following range of services:

  • Selecting the optimum solution packages from the product portfolio
  • Developing and providing customer-specific add-ons
  • Providing support during testing and commissioning

Through productivity improvement, it is now possible to analyse machining processes without interrupting production, providing an opportunity to exploit potentials in productivity. With productivity improvement, CNC Design can reduce the cycle times of machine tools in the customer’s production process. If productivity improvement detects unused potential, it can be leveraged in the production process. Extended machine contracts ensures the system’s maximum production time.

The extended machine contracts package gives users a service contract for their machines. The performance features of the service contract are individually tailored to the requirements. All-inclusive contractual charges give users’ planning security for their production and rule out cost risks.

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