With more than 300 people manning a network of 12 warehouses, distribution centres and transport terminals, Northline can have thousands of pallet movements daily, with pallets moving through many transit points.
To assist in tracking pallet movement within this extensive freight network, Northline partnered with CHEP Australia’s asset management services.
CHEP Australia created its asset management services division to help supply chain businesses:
- reconcile invoices
- manage pallet movements and stock takes easier; and
- save customers time and money.
“Knowing the movements of every pallet at all times not only creates greater efficiency, but improves our customer service and reduces our financial risk,” he explains.
With the help of CHEP Australia’s asset management services, Rattigan continues, Northline undertook an extensive audit of their pallet management processes to iron out any problems and ensure maximum efficiency into the future.
“Our teams worked openly and honestly with CHEP’s team and through that process we were able to determine exactly how things actually happen, so CHEP could help us to work smarter, not harder,” he says.
As a result of the audit, Northline introduced a number of measures to better control pallets in its supply chain.
Mr Rattigan said CHEP had also provided close support while the business moved towards revised operating procedures, noting that “our CHEP account managers have been great, providing advice and support along the way.”