Broadreach Services is not only a service provider but also a business technology partner. Broadreach Services offers expert solutions in mainly three key technology areas, visual communications, collaboration and unified communications. Some of the services extended by Broadreach Services include consulting services, solution maintenance services, research and development services, converged technology readiness services, technical support services, implementation services, hardware replacement services, live video broadcasting services, managed services, facilities management services and technical training services.
Additionally, Broadreach Services is specialist in network infrastructure, converged technologies, server and desktop technologies and more. Broadreach Services further offers complete array of services to measure the performance of clients’ technical infrastructure to decide its readiness to carry out converged technologies, such as V2oIP and VoIP. Broadreach Services also adopts a structured approach for implementing a project to maximise solution performance and minimise risk.
Some of the major clients of Broadreach Services are telecommunications companies, government departments, banks, law firms, defence forces and universities. Solution maintenance services from Broadreach Services include proactive maintenance like operating system updates, fix logged alerts and warnings, antivirus updates, security patches and system health. Managed services have become popular due to outsourcing non-core activities.