Track and trace systems are giving transport companies access to real-time data, which is vital to success in remaining responsive, competitive and focused on better customer service. Biz.Tracker, a handheld mobility solution developed by Biz.Com enables companies to be more effective, increasing productivity and lowering operating costs by knowing who’s driving what, when and where.
Track and trace technology improves operations of tracking freight, assigning and controlling jobs and meeting stringent KPI’s by moving job management functions out of vehicles and into the hands of drivers.
Real-time job dispatch to drivers, walkers and cyclists, electronic signatures for proof-of-delivery, scanning of freight labels and migration of data into existing back office systems are all now achievable through track and trace technology.
Drivers carry hand-held scanners on them all the time, which means they have constant access to up-to-date information on incoming jobs. Receiving important information instantly saves drivers time and a lot of running around. This increase in efficiency through a track and trace solution results in the completion of more deliveries and all within the demanding time constraints.
All job and freight activity is recorded in a Microsoft-SQL database, allowing for comprehensive web-based track and trace facilities.
Features include: management of express-freight consignments including barcode tracking of parcels attached to a consignment, job control for ad-hoc courier services, which caters for vehicle based as well as bicycle and foot couriers and tracking of contract services work including barcode tracking of all articles collected and delivered.
BizTracker is one of BizCom’s applications from a suite of supply chain management systems.