Chemist Warehouse has employed over 1500 IP network cameras from Axis Communications to monitor its Australian retail network. Axis Communications is a global leader in the network video market.
Installed as part of a major security system expansion supported by Milestone’s security software and surveillance management solution, Axis’ IP cameras have been in use for over five years at various locations across Chemist Warehouse’s network. Open platform IP network video software from Milestone systems is being used to monitor the surveillance system remotely.
Currently, Chemist Warehouse has deployed a range of 1500 Axis IP network cameras across its 170 nationwide stores, including the AXIS M3014, P3344-VE, P1344 and P1346 models. An additional 1,000 Axis indoor and outdoor IP network cameras will be installed in Chemist Warehouse’s 40 new store locations by the end of 2011.
According to Ryan Calvert, I.T. Operations Manager for Chemist Warehouse, their constantly expanding retail network demanded a scalable, robust and reliable surveillance system. The open platform IP based system was selected as it provided the backend to support evolving software applications and network integration.
Being a pharmacy retail network, a large variety of sought-after prescription and over-the-counter medications is stocked, requiring the company to adhere to a number of industry regulations including maintaining a reliable security network.
A blind testing carried out by Chemist Warehouse revealed that Axis’ cameras had a less than 1% failure rate, compared to cameras from other vendors, which generally had a failure rate of 4-5%. Additionally, Axis’ local sales team regularly checks in to learn about their new business plans and evolving surveillance needs to ensure they always have the optimum solution in place.
Wai King Wong, Country Manager ANZ for Axis Communications comments that security at any location that stocks medication is of paramount importance as the pharmaceutical industry is heavily regulated in Australia.
Chemist Warehouse’s decision to equip its stores with Axis security cameras will provide the national retail network with an intelligent and reliable IP surveillance system. Axis’ open platform will additionally allow Chemist Warehouse to easily add innovative software applications to its existing network as they are developed, future-proofing the investment and increasing its long term ROI.
Angelo Salvatore, Country Manager for Milestone Systems Australia says that Milestone XProtect Enterprise enables Chemist Warehouse to manage, control, view, search and export live or recorded image feed from the latest Axis new generation network cameras, over hundreds of sites without complex networking and design considerations.
He adds that the deployment of Milestone XProtect Enterprise security management software in conjunction with best-of-breed Axis surveillance cameras provides Chemist Warehouse a winning combination for long-term loss prevention across the growing retail chain.