Leading innovator and provider of network storage solutions, ASUSTOR Inc. has upgraded its online technical support system providing Asustor NAS users with faster and more convenient technical support services.
Featuring a comprehensive technical knowledge base, which automatically provides users with related content while they are submitting their questions, ASUSTOR’s upgraded technical support centre now allows users to quickly find the specific technical information that they need to troubleshoot any problems they may be having with their product in addition to the support provided by ASUSTOR’s engineers.
According to Quote Lin, Director of Research and Development at ASUSTOR, the answers to their customers’ frequently asked questions are continuously compiled into a database; this knowledge base has now been integrated with ASUSTOR’s online technical support centre.
All ASUSTOR NAS users will now be able to quickly find information relating to any technical question. The knowledge base will continue to be updated in an effort to provide comprehensive technical support to all users.
The ASUSTOR online technical support centre features a multilingual interface and conveniently integrates all ASUSTOR ID accounts. ASUSTOR NAS users can simply log in using their existing ASUSTOR ID accounts to obtain comprehensive technical support. Users can also access ASUSTOR’s official community forum to participate in technical discussions and receive additional information regarding their NAS.