SMILOG Pty Ltd has become a Vocollect Total Solution Provider (TSP) in Australia, with the partnership allowing the company to provide the full range of Vocollect hardware and software solutions across their Australian operations.
This partnership extends SMILOG’s already longstanding collaboration with Vocollect within Australia, and builds upon its extensive experience in implementing Vocollect Voice solutions across Europe. SMILOG’s strong SAP expertise and experience with global Vocollect implementations will help to push the Australian and New Zealand voice market to another level.
SMILOG Managing Director Andreas Prill comments that their longstanding experience with Vocollect Voice around the world will help them serve the market and exceed customer expectations. Observing that there are great opportunities for voice-enabled solutions in Australia and New Zealand from retail, 3PL, apparel and food to manufacturing and pharmaceuticals, Andreas says they have been able to radically reduce costs, increase quality and measure productivity in the past with many satisfied customers and are willing to prove the benefits for many more customers in the future.
In addition to providing and supporting the broad range of Vocollect hardware and software solutions, SMILOG has developed its own SAP centric voice solution called smiTalk, which offers powerful features to easily integrate voice into SAP as well as associated backend systems. The smiTalk solution from SMILOG will allow customers to experience a significant benefit from their investments, as well as better performance and higher accuracy.
Together with Vocollect, SMILOG is determined to bring a totally new level of voice integrations to SAP solutions and lower the total cost of ownership of these systems while increasing growth and sustainability by leveraging the full potential of backend systems.